How are Rental Agents and Property Management Companies Different?
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TL;DR
- Rental agents and property managers differ in their roles, responsibilities, levels of involvement, costs, etc. Understanding the same can help you make a choice that aligns with your specific needs and objectives.
- Rental agents primarily market and list properties, schedule showings, screen renters, and assist with lease signing.
- Property managers handle everything from property marketing and rent collection to maintenance, accounting, and legal compliance.
- Compared to rental agents, property managers allow you to enjoy hands-off investment and peace of mind.
- Property managers score higher than rental agents on value-for-money service, risk management, property care, and communication with tenants.
- If you care about upfront costs and can confidently manage your rental units without expert help, consider hiring rental agents.
- If you lack time and expertise, have multiple units, live far away, or don’t want day-to-day involvement, hire a property manager.
Rental Agents vs Property Management Companies: Understand the Difference
Managing a rental business on your own isn’t a cakewalk, especially if you are new to the landscape. Most property owners need expert help.
Hence, comparing rental agents vs property management companies is necessary to ensure smooth operations and achieve desired profitability. After all, they play different roles and their levels of involvement aren’t the same.
Let’s explore how rental agents and property managers differ in their service scope, costs, and responsibilities across multiple aspects of property management. It can help you pick a professional who is better aligned with your goals and needs.
What are Rental Agents?
Also known as leasing agents, these professionals help you find tenants and lease out your rental units. They play a mostly transaction-based and short-term role.
Rental agency services usually include:
- Property marketing
- Property listing on different rental platforms
- Scheduling property showings and conducting them as well
- Screening potential renters
- Helping with signing the lease
What are Property Management Companies?
A property management company, unlike rental agents, acts as an owner’s representative and offers end-to-end services continuously and throughout a lease’s lifetime. Such companies essentially manage your rental business in every way, so you can earn hands-off.
Here’s what they typically do:
- Price and market the property strategically
- Screen and place tenants
- Prepare, explain, and enforce leases
- Collect rent on time, track expenses and income, and prepare financial reports
- Handle maintenance and repair jobs by coordinating and negotiating with vendors
- Manage communications with tenants and resolve disputes
- Renew leases and terminate them if necessary (in case of violations)
- Make sure everything is done as per local, state, and federal laws as well as housings acts
- Handle evictions and legal hassles if necessary
- Ensure move-ins and move-outs are smooth
- Minimize vacancy rates to maximize rental income
Rental Agents vs Property Management Companies: Chief Differences
When comparing a rental agent vs property manager, here are the key differences you cannot miss:
Service Scope
Rental agents are only focused on leasing, and their duty ends once a lease is signed. A property management company, on the other hand, offers ongoing support that includes leasing as well as daily operations.
Professional’s Involvement Duration
In the case of rental agents, the involvement is short-lived and lasts till a tenant moves in. A property manager, however, stays actively involved in the long run.
Owner’s Involvement
As an owner, you need to manage every aspect of your rental business once a rental agent steps away after lease-signing. This means you must handle everything from rent collection and maintenance to tenant communication and lease enforcement.
But when you partner with a property management company, you can outsource daily tasks, emergencies, and stress, while saving time and living your life.
Cost
While hiring property management companies usually costs more than rental agents, it’s worth it, and you end up with a wide array of necessary services.
- Rental Agents: You generally pay them a one-time leasing fee, which is a percentage of yearly rent or a month’s rent. There’s no need to pay an ongoing fee every month.
- Property Management Companies: Typically, you pay them 8% to 12% of the monthly rent, along with leasing or placement fees. Some companies charge maintenance or vendor coordination fee,s too.
Legal Responsibilities
When running a rental business, you must comply with several laws and regulations so you don’t face expensive lawsuits or hefty penalties. And if you want to minimize your legal responsibilities, property management companies are a smarter choice than rental agents.
- Rental Agents: Though they screen tenants thoroughly, these agents don’t handle ongoing compliance, disputes, or evictions.
- Property Management Companies: They help you adhere to landlord-tenant laws at different levels, follow the Fair Housing Act, maintain legal documentation, and tackle evictions properly.
Property Care
A well-maintained rental unit doesn’t just guarantee tenant satisfaction, but also preserves property value for years. However, rental agents don’t handle inspections, maintenance, or repairs as they step back right after the signing of a lease.
Property managers do it all, though, from coordinating contractors and vendors and carrying out preventive maintenance to addressing emergency repairs.
Tenant Communication
Rental agents interact with tenants primarily during property showings and lease signings. Their role doesn’t encompass any further communication.
Property managers, on the other hand, handle questions around leases, maintenance requests, complaints, and renewals. They make sure to communicate with clarity, empathy, and understanding, to minimize tenant turnover.
Should You Opt for Rental Agents or Property Management Companies?
Now that you have a grip on the differences between a rental agent and a property manager, it’s time to make an informed decision. So, ideally, go for a:
- Rental agent, if you want to keep costs low, need help with finding tenants only, and can manage the property and tenant issues yourself.
- Property management, if you live far from your rental units, own multiple properties, lack rental business experience or enough time, and prefer a hands-off approach.
Many property owners also adopt a hybrid approach. This means they hire a rental agent for the tenant screening and leasing, and then transition to a property management company once the tenant moves in.
Conclusion
All in all, whether you pick a rental agent or a
depends on your lifestyle, expertise as a property owner, goals, and budget. If you are confident of managing rental units on your own and want to minimize upfront costs, rental agents can help.
However, if you are looking for a hands-off, stress-free investment, consider availing property management services. You can save your time, energy, and peace while a property manager handles everything from tenant screening to legal compliance to financial reporting.
Consider Guardian Property Management for Top-Notch Professional Services
Our experts at
efficiently handle different rental properties, so you can rest assured about profitability, risk management, tenant quality, and property value preservation. Our competitive fees also help you get on board easily.
for more details today. We are easily reached at
or via
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FAQs
Q1. Who costs more: a rental agent or a property manager?
Ans. Hiring property managers usually costs more. However, they offer a comprehensive range of services, so you can enjoy a hands-off investment experience and earn passively without any worries.
Q2. Can rental agents help me handle tenant communications?
Ans. Rental agents can deal with tenant communications only during showings and lease-signing. Their job is done after that. Hence, you need to handle further communications, disputes, complaints, and queries yourself.
Q3. Is it enough to hire a rental agent if I live far from my properties?
Ans. No, it’s better to hire a property management company. They can take care of everything from rent collection and maintenance to lease renewals, transitions, and accounting. Your involvement will be minimal.
Q4. Can rental agents help if I need to evict a tenant after multiple lease violations?
Ans. No, a rental agent’s role doesn’t extend beyond lease-signing. You will need a knowledgeable and experienced property manager to handle evictions lawfully.
Q5. How can property managers help reduce tenant turnover?
Ans. Property managers handle tenant queries, complaints, and disputes promptly. Plus, they address queries regarding leases as well as maintenance and repair requests efficiently. This helps boost tenant satisfaction and retention.
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